Got questions?
Frequently Asked Questions
General
Yes, travel insurance is mandatory for all our tours. It must cover emergency helicopter evacuation, medical expenses, and trip cancellation. We recommend World Nomads or similar providers.
Simply browse our tours, click View Details, then Book Now. Fill in your travel date and number of guests. Our team will confirm your booking within 24 hours.
Cancellations made 30+ days before departure receive a full refund. 15-29 days: 50% refund. Less than 15 days: no refund. We recommend travel insurance to cover unexpected cancellations.
Trekking
It depends on the trek. Easy treks like Poon Hill require basic fitness. Challenging treks like Everest Base Camp require good cardiovascular fitness and prior hiking experience. We recommend training 2-3 months before departure.
Yes, all our trekking packages include a licensed guide. Porters are available at an additional cost. We strongly recommend hiring a porter β it supports local employment and makes your trek much more enjoyable.
Our itineraries are designed with proper acclimatization days built in. Guides are trained in altitude sickness recognition. We carry basic medical supplies and oxygen. In serious cases, immediate descent or helicopter evacuation is arranged.
Visa & Entry
Most nationalities can get a visa on arrival at Kathmandu airport. Options are 15-day ($30), 30-day ($50), or 90-day ($125). Bring USD cash, a passport photo, and a passport valid for 6+ months.
Most treks require a TIMS card ($20) and national park entry fee ($30). Restricted area treks like Upper Mustang require special permits. Your tour package includes all necessary permits.
Payment
We accept bank transfer, credit/debit cards, and cash. A 20% deposit is required to confirm your booking. The remaining balance is due 30 days before departure.
No hidden fees. Your tour price includes accommodation, meals as specified, guide fees, permits, and transport as listed. International flights, personal expenses, and tips are not included.
Still have questions?
Our team is happy to help with anything not covered here.